Tag: Dialogue

The Power of Questions

The Power of Questions

| March 16, 2017 | 0 Comments

“The art and science of asking questions is the source of all knowledge.” – Thomas Berger – Questions are immensely powerful. They can act as a catalyst for engaged, fruitful dialogue. Questions are also capable of diminishing the recipient and shutting down any reasonable exchange. As many do, I consider Socrates as the father of […]

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Survival Scanning – When to Stop

Survival Scanning – When to Stop

| July 12, 2013 | 0 Comments

We live in a world that has raised the art of scanning to new heights. It has virtually become a habit of survival. We scan our emails, text messages, forms, documents, articles and anything else that we put in front of our face. We do not process the information in its entirety – it is […]

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The Science to Cascading Messages

The Science to Cascading Messages

| January 24, 2013 | 0 Comments

An article in the December 2012 Harvard Business Review caught my attention, How to Help Employees “Get” Strategy by Charles Galunic and Immanuel Hermreck. In this article they refer to the concept of “embeddedness”; companies striving to make sure their employees ’get’ the corporate strategy. The authors take issue with the value of cascading messages […]

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Silence is Not a Yes – Facilitating Agreements in Your Meetings

Silence is Not a Yes – Facilitating Agreements in Your Meetings

| October 23, 2012 | 1 Comment

Don’t take silence as a yes, don’t take it as agreement, and really don’t take it as commitment. At least 99% of organizational meeting should result in commitment to action and commitment to action requires agreement between the parties. Those agreements should translate into the execution of steps, which lead to the fulfillment of commitments […]

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Strong Systems – Minimizing Time Wasters – Optimizing Creativity

Strong Systems – Minimizing Time Wasters – Optimizing Creativity

| October 8, 2012 | 0 Comments

It is amazing what the power of systems can do to alleviate time  wasters. Ideally, strong dynamic systems are ingrained in our company’s culture. The Denison Culture Survey addresses this issue in its culture assessment survey under Coordination and Integration. Participants respond to such statements as, “Our approach to doing business is very consistent and predictable“ and “It […]

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The Art and Skill of Decision-Making The Foundation for Decisions that Matter Part 2 of 5

The Art and Skill of Decision-Making The Foundation for Decisions that Matter Part 2 of 5

| August 10, 2011 | 3 Comments

Interested in making good decisions that epitomize efficiency and quality? Then, start with trust and add dialogue. Let’s take a look at the definition of both words. Trust – a firm belief that a person or thing may be relied upon; confident expectation, firm belief or confidence in the honesty, integrity, reliability, justice, etc. of […]

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